How does DoggyDoor work?

Happy dog

1. Enquire

First, a prospective adopter contacts a breeder. If the breeder thinks the adopter is a good fit for the breed, and one of their pups, the adopter is placed on their waiting list for one of their upcoming litters. Now it’s time to wait!


2. Pop!

Once the puppies are born, the breeder quickly establishes how many pups are available, and begins the process of allocating the pups to potential homes based on requests from their waiting list (in terms of colour and sex). The breeder then typically contacts those on their waiting list to establish who is still interested in one of their puppies.


3. Deposit

The breeder will then activate the ability for the adopter to make a deposit for the puppy through the DoggyDoor website, in order for the adopter to secure one of the puppies in that litter. All the adopter needs to do is follow the prompts in the chat.

The adopter will see a 14.5% DoggyDoor fee upon deposit payment.

The deposit is 100% refundable whilst it is held by DoggyDoor for a period of 6 hours.

Once paid out to the breeder's bank account, the deposit is then refundable subject to individual breeder terms and conditions.


4. Balance Payment

Approximately one week before the adopter is due to collect their pup from the breeder, the breeder will make available the ability for the adopter to finalise the rest of the payment via the DoggyDoor website. Once again, the adopter is able to follow the prompts in the chat with the breeder to finalise their payment.

The adopter will see a 14.5% DoggyDoor fee upon the balance payment.

DoggyDoor will hold the balance payment for a period of 6 hours before processing the payment to the breeder.

Once paid out to the breeder's bank account, the balance payment is then refundable subject to individual breeder terms and conditions.